Richiesta Graadazione

By selecting “yes” this option allows you to add to the order also the package pickup service from your address to deliver it to GRAAD. The cost of the service depends on the country of destination.

As soon as the order is completed, call support (to the number +39 02 87 393 016, from Tuesdays to Saturdays, from 10:00 to 19:00 all day) to arrange date and time for package pickup. Remember: if you don’t call, the procedure will not go on and a courier will not be booked.

After your phone call, a courier will come to you to pick up the package and it will deliver it to GRAAD.

By selecting “NO” (by default) you won’t request a pickup service and therefore you will be responsible for the dispatch.

You can send the package to GRAAD by courier, and do not use a postal service in this case (e.g. registered mail) because we do not collect packages at the post office. Alternatively, you can make your delivery in person at our location (Via Ruggero Leoncavallo No. 15, 20131 - MILANO)

NB: if you choose to use this service and also check the option Insurance: YES, the insurance cost will be doubled as well, since GRAAD will insure both the dispatch and the return shipment.

By selecting “YES” with this option you will choose to insure the shipments organized by GRAAD. The cost of insurance depends on the country of destination (startig from 5€ each way) and it’s fixed, independent of the number and the value of the cards, and it’s entirely insuring up to a maximum of 1500€ of worth.

The insurance covers loss, partial and/or total damage, partial and/or total theft, robbery during transport. GRAAD is the insurance holder, so in case of accidents we will be responsible for opening and following the refund process and we will arrange for the premium to be paid to you via credit transfer or Paypal as soon as we receive it.

You can request the insurance service also for the dispatch by selecting the option Dispatch: YES (package pickup). In this case you will get an insurance service for both the shipments. The cost of the insurance then is is double.

If the value of the package (the sum of the values of the cards in the package) exceeds 1500€, and you’d like insured transport, contact support by phone (to the number +39 02 87 393 016) and you will be able to arrange an insured shipment according to your needs.

Generally the cost of the customized insurance amounts to 1% of the insured value. For this reason, for example, if you want to insure 10.000€ worth of package you will be able to take out the insurance at a cost of 100€.

This option comprises two sections (“minimum grade” and “if lower”) and it’s needed to decide whether to encapsulate the card in a case or not. In fact, the case is ultrasonically welded and the cards, once sealed inside, cannot be taken out unless you destroy the case.

Minimum grade: here you can indicate the minimum estimated grade. If the card should receive a lower grade than what you indicated, we will then proceed with the choice that you will make in the second section “if lower”.

If lower: here you can indicate what to do next if the card doesn’t reach the minimum grade. There are two options: (a) to encapsulate as genuine without grade (b) not to encapsulate and return the card without a case.

If the card is not to be encapsulated, there are no refunds for the cost of the service.

For example, by selecting “minimum grade: 4 and if lower: encapsulate as genuine” you indicate that if the card gets a grade of 3 or lower GRAAD has to encapsulate it as genuine. If instead the card deserves a grade of 4 or higher it will be normally certified and encapsulated in a case.

NB: GRAAD never encapsulates cards which prove to be fake when checked for authenticity.

Using this option you can choose the language of the issue of the certificate.

By switching the language of the issue of the certificate, the name of the card and the name of the expansion in the certificate will be printed in the selected language. In rare cases the name of the game will change as well, if the name of the game in the Italian edition is different from the English edition or other languages.

This option is independent of the language of the card. Generally certificates in the English language are more recognized at the international level, therefore if you’re certifying cards for commercial purposes and professional collecting, it is more appropriate to choose the English language.